FloorBotics Support Query
At FloorBotics, we’re committed to ensuring your robots run smoothly. If you’re experiencing issues, have a question about your subscription, or need technical support, please fill out the form below. Our team will review your submission and get back to you promptly.
Request a SupportNeed Assistance? We’re Here to Help!
Ready to Submit Your Support Query?
Please fill out the form below and provide as much detail as possible. Our team is here to assist you every step of the way.
How to Submit a Support Query
Please provide as much detail as possible so our technicians can assist you efficiently:
- Your contact information – so we can get in touch.
- Product reference & type – tell us which robot model you’re contacting us about.
- Description of the issue – explain the problem in your own words.
- Upload images or video (optional) – show us the issue to help us diagnose faster.
What Happens Next?
After submitting the form, you will receive an email confirmation.
Our support team reviews your query and prioritises urgent matters.
A FloorBotics technician or customer service representative will contact you to provide guidance, troubleshooting, or service scheduling.
Contact Us Directly
If you prefer, you can also reach our support team via:
Phone: 1800 622 770
Email:
info
floorbotics.com.au